Service Engineer, Cincinnati Service Team

DMG Mori

Jeffersonville, IN, US
Base: $83k + (variance depends on experience/skill...
On-site
3-5 years cnc troubleshooting experience
Read mechanical drawings and electrical schematics
50% travel requirement in multi-state region
DMG Mori is seeking a Service Engineer for their Cincinnati Service Team to provide maintenance and repair assistance for CNC machine tools. The role involves a significant amount of travel (50%) and requires strong technical skills in troubleshooting and customer service

Job Summary

  • Service Engineers provide maintenance, repair, and installation assistance for DMG MORI CNC machine tools on location or by telephone.
  • The role requires managing difficult customer situations positively while building exemplary communication relationships.
  • Employees must be adaptable to frequent changes and work at the Technical Center when not visiting customers.

Matching Summary

Match Score: 85

DMG Mori is seeking a Service Engineer for their Cincinnati Service Team to provide maintenance and repair assistance for CNC machine tools. The role involves a significant amount of travel (50%) and requires strong technical skills in troubleshooting and customer service.

Salary

Base: $83k+ (variance depends on experience/skill set); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3-5 years CNC troubleshooting experience
  • Read mechanical drawings and electrical schematics
  • 50% travel requirement in multi-state region

Nice-to-have

  • Experience with DMG or MORI SEIKI machines
  • Familiarity with Fanuc, Mitsubishi, Siemens controls
  • Willingness to train customer service engineers

Key Requirements

  • Bachelor's or Associate degree in technical field preferred
  • Proven ability to read PLC ladder diagrams
  • Basic computer literacy with MS Word, Excel, Outlook

Work Rights

Employment conditioned on obtaining necessary export licensing

Tailored Resume

Cover Letter