Specialized Customer Success Manager, Talent Ai

Workday Inc

Atlanta, GA, USA
Base: $95,000 - $142,600 usd (atlanta); + us locat...
Flexible work (50% in-office/field engagement required quarterly)
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
Workday Inc is seeking a Specialized Customer Success Manager for Talent AI, responsible for driving customer success and adoption of AI-powered Talent Acquisition solutions. The role requires strong expertise in customer-facing services within a complex software environment, particularly in Talent Acquisition and AI/ML solutions

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • Candidates must possess a proven track record of managing complex strategic engagements with multiple stakeholders while influencing retention and expansion.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in the office or field with customers.

Matching Summary

Match Score: 85

Workday Inc is seeking a Specialized Customer Success Manager for Talent AI, responsible for driving customer success and adoption of AI-powered Talent Acquisition solutions. The role requires strong expertise in customer-facing services within a complex software environment, particularly in Talent Acquisition and AI/ML solutions.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven health and adoption metrics

Nice-to-have

  • Executive level stakeholder relationships
  • Incubation environment adaptability
  • Strong verbal and written communication
  • Cross-functional collaboration skills
  • Sun-drenched optimism and drive

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • Experience in complex software or SaaS environments

Work Rights

Not specified

Tailored Resume

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