Customer Experience Advisor | S1 | Retail Banking | Weymouth Branch

Santander

Weymouth, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
24.5 hours per week, on a rota’d basis monday to saturday, between 8am & 6pm.
Outstanding customer service delivery
Effective communication with customers
Day-to-day transactions and queries
Santander is seeking a Customer Experience Advisor for their Weymouth Branch, focusing on customer service and problem-solving in a retail banking environment. The role requires flexibility and a proactive approach to enhance the customer experience, with support for professional growth

Job Summary

  • Our mission is to contribute to help more people and businesses prosper.
  • Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.
  • Starting salary of £25,000 plus a £500 annual cash allowance to spend on our great range of benefits.

Matching Summary

Match Score: 85

Santander is seeking a Customer Experience Advisor for their Weymouth Branch, focusing on customer service and problem-solving in a retail banking environment. The role requires flexibility and a proactive approach to enhance the customer experience, with support for professional growth.

Salary

Base: £25,000; Benefits: £500 annual cash allowance

Skills & Requirements

Must-have

  • outstanding customer service delivery
  • effective communication with customers
  • day-to-day transactions and queries
  • assisting with technology in branch
  • protecting customers against fraud

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter