Principal Product Manager, It Service Management

Workday

Pune, India
Fully remote
Servicenow platform design and implementation
Itsm and itil practices
Agile development and it operations
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • Your key responsibilities will include serving as a strategic advisor, defining ITSM transformation goals, and identifying new areas for ServiceNow utilization.
  • Our approach to flexible work combines the best of both worlds: in-person time and remote, enabling teams to deepen connections and do their best work.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • ServiceNow platform design and implementation
  • ITSM and ITIL practices
  • Agile development and IT Operations
  • Process reengineering and integration
  • ServiceNow product roadmap development

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Empathy and shared enthusiasm
  • Continuous improvement principles

Key Requirements

  • Minimum 12+ years of experience
  • ITIL Foundation Certification
  • Bachelor's degree or equivalent professional experience

Work Rights

Not specified

Tailored Resume

Cover Letter