Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Technology equipment maintenance
It support services
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
This position requires regular, reliable attendance and the ability to maintain collegial and harmonious working relationships, and it is not a remote role.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Help Desk ticketing system
Technology equipment maintenance
IT support services
Hardware and software troubleshooting
End user training and support
Day shift work
On-site position
Nice-to-have
Customer service experience
Experience with Microsoft Azure or Intune
Systems administration knowledge
Experience with server management
Collaborative work environment
Problem solving skills
Key Requirements
Bachelor’s degree or equivalent in computer science or related field
At least one year of computer support experience or technical training
At least five years of computer support experience
Must have legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States