Engineer / Senior Engineer – Service

Kone Corporation

**
Elevator and escalator technology knowledge
Customer satisfaction and communication skills
Safety protocols and risk identification
** Kone Corporation is seeking an Engineer or Senior Engineer for their Service team, responsible for customer satisfaction, service operations, and maintaining safety standards. The ideal candidate should possess strong customer relationship management skills, technical knowledge of lift technology, and a proactive attitude towards service excellence. **

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication regarding callout ETAs and job completion.
  • Employees must maintain excellent relationships with customers and end-users while strictly adhering to equipment safety and performance standards.
  • KONE offers comprehensive learning and development programs along with a collaborative culture focused on sustainability and ethical business practices.

Matching Summary

Match Score: 75

** Kone Corporation is seeking an Engineer or Senior Engineer for their Service team, responsible for customer satisfaction, service operations, and maintaining safety standards. The ideal candidate should possess strong customer relationship management skills, technical knowledge of lift technology, and a proactive attitude towards service excellence. **

Skills & Requirements

Must-have

  • elevator and escalator technology knowledge
  • customer satisfaction and communication skills
  • safety protocols and risk identification
  • maintenance execution and scheduling
  • inventory and stock management

Nice-to-have

  • ambassador attitude towards customers
  • sales lead generation capability
  • training and coaching experience
  • collaborative working culture fit
  • passion for people flow solutions

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • No specific degree or license mentioned in text

Work Rights

Not specified

Tailored Resume

Cover Letter