Senior Engineer - Ms, Windows & Vmware

NTT DATA

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Managed services experience handling cross-technology infrastructure
Proficiency in servicenow ticketing tools
Knowledge of itil processes
** NTT DATA is seeking a Senior Engineer specializing in managed services for cross-technology infrastructure, primarily focusing on maintaining IT systems and ensuring client satisfaction. The role requires moderate experience in managed services, familiarity with ITIL processes, and effective communication skills in a diverse work environment. **

Job Summary

  • You will play an essential role in maintaining clients' IT infrastructure by proactively monitoring and resolving technical incidents.
  • The company is a $30+ billion leader serving 75% of the Fortune Global 100 with a focus on diversity and inclusion.
  • You are expected to execute changes meticulously, mitigate risks, and contribute to detailed documentation within the change management process.

Matching Summary

Match Score: 75

** NTT DATA is seeking a Senior Engineer specializing in managed services for cross-technology infrastructure, primarily focusing on maintaining IT systems and ensuring client satisfaction. The role requires moderate experience in managed services, familiarity with ITIL processes, and effective communication skills in a diverse work environment. **

Skills & Requirements

Must-have

  • Managed services experience handling cross-technology infrastructure
  • Proficiency in ServiceNow ticketing tools
  • Knowledge of ITIL processes
  • Experience working with vendors and third parties
  • Ability to work longer hours when necessary

Nice-to-have

  • Positive outlook under high-pressure situations
  • Effective communication across different cultures
  • Commitment to client-centric interactions
  • Collaboration with automation teams
  • Support for L1 Engineers

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent work experience
  • Moderate-level experience in managed services roles

Work Rights

Not specified

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