Devops Application Support Manager - Vice President
Citi Handlowy
Multiple Locations
Hybrid
Ai and devops platform support
Incident and problem resolution
Developer tools and ci/cd pipeline
This role is responsible for contributing to the stability, reliability, and performance of our critical AI and DevOps platforms
Job Summary
This role is responsible for contributing to the stability, reliability, and performance of our critical AI and DevOps platforms.
The ideal candidate will help lead a team of SRE and Support engineers, facilitate incident and problem resolution, and collaborate with engineering and development teams to enhance platform services and supportability.
We are seeking an experienced and motivated team member to support our AI and DevOps Platform Support team in North America.
Matching Summary
This role is responsible for contributing to the stability, reliability, and performance of our critical AI and DevOps platforms.
Skills & Requirements
Must-have
AI and DevOps Platform Support
incident and problem resolution
developer tools and CI/CD pipeline
operational efficiencies
application stability and supportability
production platform operational health
Nice-to-have
mentorship and continuous learning
flexibility with hybrid work
influence economies and drive innovation
hands-on familiarity with platform architecture
Key Requirements
5-7 years relevant experience
Bachelor's/University degree required
Experience supporting IT service improvements
Experience with resilience activities
Experience with CI/CD and configuration management tools preferred
Working knowledge of Generative AI concepts preferred