Base: $92,300.00 - $166,850.00; bonus/equity: not ...
Not specified
Active top secret clearance with sci eligibility
10 years customer engagement experience
Dataops defect resolution process management
Leidos is seeking a Senior Customer Engagement Manager Lead to enhance the delivery and adoption of enterprise data and analytics solutions for Department of Defense (DoD) organizations. The ideal candidate will have extensive experience in customer engagement and product management in federal environments, with a focus on collaboration and communication across stakeholders
Job Summary
This role serves as the primary interface between government customers and engineering teams to deliver mission-critical data and analytics solutions.
The position requires managing the DataOps defect pipeline and establishing a comprehensive Customer Success Operations Plan aligned with DoD priorities.
Candidates must possess an active Top Secret clearance with SCI eligibility and a minimum of 10 years of relevant customer engagement experience.
Matching Summary
Match Score: 85
Leidos is seeking a Senior Customer Engagement Manager Lead to enhance the delivery and adoption of enterprise data and analytics solutions for Department of Defense (DoD) organizations. The ideal candidate will have extensive experience in customer engagement and product management in federal environments, with a focus on collaboration and communication across stakeholders.
Salary
Base: $92,300.00 - $166,850.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Active Top Secret clearance with SCI eligibility
10 years customer engagement experience
DataOps defect resolution process management
Federal or DoD environment experience
Enterprise service catalog development
Nice-to-have
Experience briefing senior military leadership
Knowledge of AI/ML and data analytics tools
ServiceNow ITSM platform expertise
ITIL, PMP, or SAFe certifications
Multi-enclave DoD cloud environment support
Key Requirements
Active Top Secret (TS) clearance with SCI eligibility
Bachelor's degree plus 8-12 years experience OR Master's plus 6-10 years
Minimum 10 years in customer engagement or product management