Service Call Administrator

Ziegler Rentals

Columbus, MN, United States
Base: $23.29 to $27.91; benefits: health, dental, ...
On-site
Manage and close service calls
Create purchase orders
Edit service reports
This role will be responsible for managing and closing service calls for the branch, requiring strong computer skills, excellent organizational skills, and some mechanical knowledge

Job Summary

  • This role will be responsible for managing and closing service calls for the branch, requiring strong computer skills, excellent organizational skills, and some mechanical knowledge.
  • Key responsibilities include closing service calls, creating POs, editing service reports, troubleshooting WIP/service calls, and working with warranty and AP/AR departments.
  • The company offers a competitive pay range of $23.29 to $27.91, along with comprehensive benefits including health insurance, PTO, 401(k) with match, and education assistance.

Matching Summary

This role will be responsible for managing and closing service calls for the branch, requiring strong computer skills, excellent organizational skills, and some mechanical knowledge.

Salary

Base: $23.29 to $27.91; Benefits: Health, Dental, Vision, Life Insurance, PTO, 401(k) with match, HSA, Disability Insurance, Paid Parental Leave, Fitness membership discount, Education Assistance

Skills & Requirements

Must-have

  • Manage and close service calls
  • Create purchase orders
  • Edit service reports
  • Troubleshoot service calls
  • Work with warranty claims
  • Monitor administrative quality
  • Strong computer skills

Nice-to-have

  • Mechanical knowledge support
  • Administrative support for branch
  • Work well with others
  • Support team initiatives

Key Requirements

  • High School Diploma or GED required
  • Associate’s degree preferred
  • 3+ years related industry experience preferred
  • Microsoft Office Suite required
  • Intermediate mechanical aptitude
  • Heavy equipment, agriculture, or automotive experience preferred
  • Strong detail orientation
  • Ability to work with limited direction required

Work Rights

Not specified

Tailored Resume

Cover Letter