New Patient Intake Coordinator

Los Angeles Orthopedic Surgery Specialists

Los Angeles, CA, United States
On-site
High volume outbound patient outreach
Manage daily new patient referral queue
Schedule average of 35 appointments daily
The role serves as the primary point of contact for patients following receipt of referral and authorization documentation

Job Summary

  • The role serves as the primary point of contact for patients following receipt of referral and authorization documentation.
  • This position is heavily focused on proactive outbound patient outreach to schedule initial orthopedic consultations.
  • The successful candidate is expected to successfully schedule an average of 35 new patient appointments per day.

Matching Summary

The role serves as the primary point of contact for patients following receipt of referral and authorization documentation.

Skills & Requirements

Must-have

  • High volume outbound patient outreach
  • Manage daily new patient referral queue
  • Schedule average of 35 appointments daily
  • Work with EMR and scheduling systems
  • Coordinate with clinic staff on authorizations

Nice-to-have

  • Experience in orthopedic specialty settings
  • Strong organizational and time management skills
  • Ability to prioritize workload effectively
  • Professional patient-centered communication style
  • Support PPO intake operations when needed

Key Requirements

  • 1-2 years medical scheduling or patient intake experience
  • Experience managing referral work queues
  • Comfortable making high volume outbound calls

Work Rights

Not specified

Tailored Resume

Cover Letter