Application Support Engineer (Azure | AEM)

THE EDGE CONTRACTING SERVICES PTE. LTD.

Singapore, Singapore
Not specified (assumed to be hybrid based on industry standards for similar roles).
Hands-on application support experience
Troubleshooting azure cloud services
Adobe experience manager (aem) support
The Edge Contracting Services Pte. Ltd. is seeking an Application Support Engineer with expertise in Azure and Adobe Experience Manager (AEM) to handle production incidents and ensure system stability for critical digital platforms. The role emphasizes deep troubleshooting, collaboration with cross-functional teams, and a focus on continuous improvement

Job Summary

  • This role involves owning and resolving production incidents end-to-end across web, mobile, and kiosk environments.
  • The engineer will perform deep troubleshooting on Azure services including App Services, Functions, and SQL, as well as AEM publish instances.
  • Candidates must possess strong problem-solving skills to analyze logs, identify root causes, and implement long-term fixes.

Matching Summary

Match Score: 85

The Edge Contracting Services Pte. Ltd. is seeking an Application Support Engineer with expertise in Azure and Adobe Experience Manager (AEM) to handle production incidents and ensure system stability for critical digital platforms. The role emphasizes deep troubleshooting, collaboration with cross-functional teams, and a focus on continuous improvement.

Skills & Requirements

Must-have

  • Hands-on application support experience
  • Troubleshooting Azure cloud services
  • Adobe Experience Manager (AEM) support
  • Root cause analysis and incident resolution
  • SQL query execution for debugging
  • API failure investigation
  • ITIL process familiarity

Nice-to-have

  • Experience with high traffic digital platforms
  • Familiarity with monitoring and logging tools
  • Ability to work in fast-paced environments
  • Knowledge of security concepts like certificates
  • Cross-functional team collaboration skills

Key Requirements

  • Production environment experience required
  • Strong problem-solving skills needed
  • Working knowledge of ITIL processes
  • Understanding of security concepts required

Work Rights

Not specified

Tailored Resume

Cover Letter