Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical data center infrastructure
Environmental systems monitoring
Identifying and escalating faults
The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring uninterrupted operations through effective communication and incident management. The role requires technical skills related to computer support and environmental systems, as well as strong communication abilities

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring uninterrupted operations through effective communication and incident management. The role requires technical skills related to computer support and environmental systems, as well as strong communication abilities.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • environmental systems monitoring
  • identifying and escalating faults
  • central dispatcher during issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • advancing the state and building a better world
  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • One year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree in computer science or related field OR technical training in computer science/data processing
  • One year of experience in computer support

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter