Cloud Marketplace And Process Analyst

TD SYNNEX Accessboard

Not specified; not specified; elective benefits ta...
Hybrid
Freshdesk queue management
Process documentation and improvement
Stakeholder management across europe
The role focuses on optimizing business processes for cloud systems and services across 21+ countries in Europe

Job Summary

  • The role focuses on optimizing business processes for cloud systems and services across 21+ countries in Europe.
  • Analysts will manage Freshdesk tickets, coordinate with country sales teams, and ensure high service levels for customers.
  • The position offers a structured two-month onboarding program and opportunities for career growth within a global organization.

Matching Summary

The role focuses on optimizing business processes for cloud systems and services across 21+ countries in Europe.

Salary

Not specified; Not specified; Elective benefits tailored to country

Skills & Requirements

Must-have

  • Freshdesk queue management
  • Process documentation and improvement
  • Stakeholder management across Europe
  • Operational data analysis
  • Vendor ecosystem understanding

Nice-to-have

  • SAP and Microsoft Office tools experience
  • IT channel or software vendor background
  • Additional European language skills
  • Intercultural work experience
  • Strong presentation skills in English

Key Requirements

  • Strong analytical and problem-solving abilities
  • Experience with eCommerce and Cloud business models
  • Familiarity with ticketing systems like Freshdesk

Work Rights

Not specified

Tailored Resume

Cover Letter