Senior Delivery Manager - Hiredscore

Workday

Costa Rica, Costa Rica
On-site
Hiredscore product expertise
Cross-functional team leadership
Client escalation management
Workday is seeking a Senior Delivery Manager for their HiredScore team in Costa Rica, focusing on leading product implementations and providing exceptional client service. The role requires a hands-on leader with extensive experience in technical project management, team mentorship, and SaaS product delivery

Job Summary

  • Serve as a subject matter expert on HiredScore product implementations and processes while leading a cross-functional group of team leads.
  • Responsible for the highest-level client escalations, ensuring your teams are equipped to succeed, and driving excellence in delivery.
  • Gain valuable experience working with executive leadership, as well as our development, product, and customer success teams, while also engaging directly with senior leaders at our client organizations.

Matching Summary

Match Score: 85

Workday is seeking a Senior Delivery Manager for their HiredScore team in Costa Rica, focusing on leading product implementations and providing exceptional client service. The role requires a hands-on leader with extensive experience in technical project management, team mentorship, and SaaS product delivery.

Skills & Requirements

Must-have

  • HiredScore product expertise
  • cross-functional team leadership
  • client escalation management
  • SaaS product implementation
  • software delivery lifecycle

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • integrity, empathy, and shared enthusiasm

Key Requirements

  • 4+ years Lead in Technical Project Management
  • 4+ years managing Managers and Senior Software development teams
  • 6+ years resolving complex issues and managing escalations
  • Experience with IT standards, applications, UAT, and industry trends

Work Rights

Not specified

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