Duty Manager

Sofitel Sydney Wentworth

Ubud, Indonesia
On-site
Guest satisfaction and rooming
Front desk and bell operations
Interdepartmental liaison
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests

Job Summary

  • Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.
  • Ensure effective and speedy check-in & check-out facilities and deal with inquiries and complaints of the Guests tactfully.
  • Join a hotel that is a member of the Accor network, offering many opportunities for development and advancement.

Matching Summary

Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.

Skills & Requirements

Must-have

  • Guest satisfaction and rooming
  • Front Desk and Bell operations
  • Interdepartmental liaison
  • Guest interaction and requirement understanding
  • Handling guest complaints tactfully

Nice-to-have

  • Embody responsible hospitality vision
  • Create positive and memorable impact
  • Embrace opportunities for development

Key Requirements

  • Diploma or Degree in hospitality
  • Previous Team Leader or Duty Manager experience
  • Computer literate (Windows, PMS Opera cloud)
  • Fluent in English
  • Leadership capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter