Tricare Beneficiary Services Representative – Misawa, Japan

Leidos UK

Misawa, Japan
Base: $32,000 annually; bonus/equity: not specifie...
Fully remote
High school diploma or ged required
3+ years of customer service experience
Fluent english communication skills
This role supports active-duty military members and their families by providing essential beneficiary education and enrollment services for the TRICARE Overseas Program

Job Summary

  • This role supports active-duty military members and their families by providing essential beneficiary education and enrollment services for the TRICARE Overseas Program.
  • The position requires processing enrollments, managing Primary Care Manager updates, and assisting with claims while maintaining strict HIPAA compliance.
  • Candidates must be eligible for ADP IT III clearance and willing to relocate to Misawa, Japan at their own expense.

Matching Summary

This role supports active-duty military members and their families by providing essential beneficiary education and enrollment services for the TRICARE Overseas Program.

Salary

Base: $32,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School diploma or GED required
  • 3+ years of customer service experience
  • Fluent English communication skills
  • Proficient in Microsoft Office suite
  • Ability to work independently

Nice-to-have

  • Familiarity with TRICARE Overseas Program
  • Experience with MHS Genesis system
  • Background in military healthcare delivery
  • SOFA/Command-sponsored status preferred
  • Ability to deliver presentations

Key Requirements

  • U.S. Citizenship required
  • Eligible to obtain ADP IT III clearance
  • 3+ years customer service experience
  • High School diploma or GED equivalent
  • Relocation to Japan required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter