Customer Success Manager Public Sector - Core Cloud

Salesforce UK

6+ years cloud environment experience
Fluent in italian and english
Executive stakeholder relationship management
Act as a strategic partner and trusted advisor to Public Sector customers on the Signature Success Plan

Job Summary

  • Act as a strategic partner and trusted advisor to Public Sector customers on the Signature Success Plan.
  • Proactively guide customers to success by aligning their business goals with Salesforce's AI-driven platform capabilities.
  • Support communication during high-severity incidents while ensuring operational excellence and transparent updates.

Matching Summary

Act as a strategic partner and trusted advisor to Public Sector customers on the Signature Success Plan.

Skills & Requirements

Must-have

  • 6+ years Cloud environment experience
  • Fluent in Italian and English
  • Executive stakeholder relationship management
  • Cross-functional team leadership
  • Technical to business translation skills

Nice-to-have

  • Salesforce Core platform experience
  • Public Sector customer background
  • Enterprise-level client exposure
  • Salesforce product certifications
  • Signature Success Plan knowledge

Key Requirements

  • 6+ years in Cloud environments or SaaS
  • Fluency in Italian and English required
  • Experience leading cross-functional teams

Work Rights

Not specified

Tailored Resume

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