Bilingual Customer Service Representative

Suburban Ford of Waterford

Dallas, TX, United States
Base: $40,000-$60,000; bonus/equity: not specified...
On-site
Website concierge
Customer support via chat, phone, crm/email
Maintain activity log
Driveway is the digital retail arm of Lithia & Driveway (LAD) focused on making car ownership easy and transparent

Job Summary

  • Driveway is the digital retail arm of Lithia & Driveway (LAD) focused on making car ownership easy and transparent.
  • The Sell Agent - Customer Experience will act as a website concierge, answer customer questions, and coordinate vehicle purchases.
  • The company offers competitive pay and a comprehensive benefits package including medical, dental, vision, 401(k), and employee stock purchase plan.

Matching Summary

Driveway is the digital retail arm of Lithia & Driveway (LAD) focused on making car ownership easy and transparent.

Salary

Base: $40,000-$60,000; Bonus/Equity: Not specified; Benefits: Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Website concierge
  • Customer support via chat, phone, CRM/email
  • Maintain activity log
  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Active listening skills
  • Critical thinking

Nice-to-have

  • Adapt to change
  • Accountability
  • Focus on results
  • Humility
  • Desire to keep learning
  • Positive attitude
  • Lives company values

Key Requirements

  • Bilingual proficiency
  • Must be authorized to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter