Solution Account Manager - Customer Experience Orchestration

Adobe Media and Data Science Research (MDSR) Laboratory

Copenhagen, Denmark
B2b sales
Account management
Customer lifecycle management
You will own and manage a portfolio of existing customers, acting as the primary point of contact across the entire customer lifecycle—from onboarding and adoption through value realization, renewal, and growth

Job Summary

  • You will own and manage a portfolio of existing customers, acting as the primary point of contact across the entire customer lifecycle—from onboarding and adoption through value realization, renewal, and growth.
  • You will develop deep expertise in one Adobe Digital Experience solution and become a trusted advisor for your customers.
  • At Adobe, you’ll work in a globally recognized environment that values growth, trust, and impact.

Matching Summary

You will own and manage a portfolio of existing customers, acting as the primary point of contact across the entire customer lifecycle—from onboarding and adoption through value realization, renewal, and growth.

Skills & Requirements

Must-have

  • B2B sales
  • account management
  • customer lifecycle management
  • solution expertise
  • renewal and retention

Nice-to-have

  • consultative approach
  • customer empathy
  • team-first attitude
  • growth and trust values

Key Requirements

  • Proven experience in B2B sales, account management, or retention-focused roles
  • Strong understanding of end-to-end Enterprise sales and renewal cycles
  • Ability to engage confidently with senior collaborators and decision-makers
  • Professional proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter