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The Connect and Assure Specialist role at nbn involves managing business customer orders and incidents, ensuring a high-quality customer experience with telecommunications services. The position offers flexible working arrangements and emphasizes commitment to diversity and inclusion within the workplace.
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Job Summary
The role is accountable for end-to-end ownership and technical case management of business customer orders and incidents to drive timely outcomes.
Candidates must possess strong technical knowledge of telecommunications technologies including FTTN, FTTC, FTTP, and HFC with Tier 2 troubleshooting capabilities.
nbn offers equal employment opportunities, great training, true flexible working arrangements, and 18 weeks of paid parental leave.
Matching Summary
Match Score: 75
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The Connect and Assure Specialist role at nbn involves managing business customer orders and incidents, ensuring a high-quality customer experience with telecommunications services. The position offers flexible working arrangements and emphasizes commitment to diversity and inclusion within the workplace.
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