Analyst Lead, Product Technical Support

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Strong analytical skills
Excellent communication abilities
Problem-solving capabilities
The role involves providing in-depth product support to FIS clients regarding installation, operation, and maintenance

Job Summary

  • The role involves providing in-depth product support to FIS clients regarding installation, operation, and maintenance.
  • Responsibilities include troubleshooting software applications, resolving billing issues, and documenting recurring technical problems.
  • FIS offers opportunities to innovate in fintech with competitive salary and benefits for personal and professional growth.

Matching Summary

The role involves providing in-depth product support to FIS clients regarding installation, operation, and maintenance.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • Strong analytical skills
  • Excellent communication abilities
  • Problem-solving capabilities

Nice-to-have

  • Prior banking experience preferred
  • Knowledge of FIS products a plus
  • Ability to work independently

Key Requirements

  • Prior banking experience preferred
  • Strong organizational skills
  • Time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter