Sachbearbeiter (m/w/d) Kundenservice

Zeppelin Baumaschinen GmbH

Wiedemar, Germany
On-site
Order processing for service
Offer and spare parts ordering
Invoice creation
Zeppelin Baumaschinen GmbH is seeking a Sachbearbeiter (m/w/d) Kundenservice for their Leipzig branch in Wiedemar, Germany. The role involves customer service tasks such as order processing, invoicing, and collaboration with various departments, requiring a strong technical interest and customer orientation

Job Summary

  • As a service support/customer service representative, you will be responsible for processing service orders in our internal order program (Z3).
  • Your tasks will include preparing offers and ordering spare parts, as well as processing invoices and handling insurance and warranty cases.
  • You will also be involved in work preparation and scheduling for the workshop and field service to ensure smooth customer support and management.

Matching Summary

Match Score: 85

Zeppelin Baumaschinen GmbH is seeking a Sachbearbeiter (m/w/d) Kundenservice for their Leipzig branch in Wiedemar, Germany. The role involves customer service tasks such as order processing, invoicing, and collaboration with various departments, requiring a strong technical interest and customer orientation.

Skills & Requirements

Must-have

  • Order processing for service
  • Offer and spare parts ordering
  • Invoice creation
  • Insurance and warranty case processing
  • Workshop and field service coordination
  • Time management for employees

Nice-to-have

  • Technical and manual interest
  • High customer orientation
  • Responsible working style
  • Macher & Teamplayer
  • Engagement and communication skills

Key Requirements

  • Completed commercial or technical vocational training
  • Experience in a similar role
  • Proficiency in MS Office
  • Fluent German and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter