Not specified; not specified; benefits include att...
On-site
Data-driven decision making
User behavior analysis
Kpi development and reporting
1&1 Internet Inc is seeking a Product Analyst to enhance its digital and AI-driven customer service products. The role involves analyzing user behavior and service performance to derive actionable insights, working closely with various stakeholders
Job Summary
The role focuses on supporting the technical development of digital and AI-powered customer service products through rigorous data analysis.
Candidates will analyze user behavior and customer journeys to identify optimization potentials and derive concrete recommendations for improvement.
The company offers flexible working hours, up to 40% remote work options, and extensive training opportunities.
Matching Summary
Match Score: 85
1&1 Internet Inc is seeking a Product Analyst to enhance its digital and AI-driven customer service products. The role involves analyzing user behavior and service performance to derive actionable insights, working closely with various stakeholders.
Salary
Not specified; Not specified; Benefits include attractive salary, job bike subsidy, and employee discounts
Skills & Requirements
Must-have
Data-driven decision making
User behavior analysis
KPI development and reporting
Digital product analytics
Stakeholder collaboration
Nice-to-have
Experience with AI solutions like Chatbots
Strong conceptual thinking skills
Management-ready presentation abilities
Fluency in German and English
Key Requirements
Degree in Economics, Computer Science, Math, or Data Science
Several years of experience in analytical roles
Experience with digital products or Business Intelligence