Deloitte Sap Crm

DXC Technology

Taguig City, Philippines
Hybrid
Sap crm support experience
L2 production incident management
Crm web ui configuration
The role involves providing Level 2 production support for SAP CRM incidents and resolving issues within agreed SLAs

Job Summary

  • The role involves providing Level 2 production support for SAP CRM incidents and resolving issues within agreed SLAs.
  • Candidates will work closely with business users to gather requirements and coordinate with cross-functional teams for integrated process solutions.
  • DXC Technology offers competitive compensation, professional growth opportunities, and a collaborative inclusive workplace environment.

Matching Summary

The role involves providing Level 2 production support for SAP CRM incidents and resolving issues within agreed SLAs.

Skills & Requirements

Must-have

  • SAP CRM support experience
  • L2 production incident management
  • CRM Web UI configuration
  • Middleware BDoc monitoring
  • ITIL process knowledge

Nice-to-have

  • Basic ABAP debugging skills
  • Continuous learning mindset
  • Cross-functional team coordination

Key Requirements

  • Bachelor's degree in relevant field
  • 3-5 years SAP CRM support experience
  • Experience with AMS projects

Work Rights

Not specified

Tailored Resume

Cover Letter