Customer Service Lean Expert

Airbus

Lisbon, Portugal
Hybrid
Lean management / problem solving
Value stream mapping
Python, pyspark, sql
Support the drumbeat of inputs and root cause analysis of major business KPIs, and define/develop new business and performance indicators

Job Summary

  • Support the drumbeat of inputs and root cause analysis of major business KPIs, and define/develop new business and performance indicators.
  • Lead Value Stream Mapping, Analysis, and Design activities across Customer Services to analyze ways of working, enabling performance increase and process simplification.
  • The opportunity to grow your skills and capabilities thanks to our Airbus learning offer and career opportunities across the globe.

Matching Summary

Support the drumbeat of inputs and root cause analysis of major business KPIs, and define/develop new business and performance indicators.

Skills & Requirements

Must-have

  • Lean Management / Problem Solving
  • Value Stream Mapping
  • Python, Pyspark, SQL
  • Airbus Operating System (AOS)
  • cross-functional initiatives

Nice-to-have

  • open minded, curious
  • ability to convince
  • GenAI technologies knowledge
  • motivated and fun crew

Key Requirements

  • 2 years of relevant experience in Skywise technologies
  • Proficiency in programming languages and BI tools
  • Proven experience leading lean workshops

Work Rights

Not specified

Tailored Resume

Cover Letter