Patient Service Representative Lch Ft 2nd 3p-1130p

Callowayhealth

Carolinas, NC, US
Pyy range $20.80 - $31.20; benefits: health + welf...
Aidet customer service standards
Verify insurance coverage
Collect co-insurance and co-payments
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Responsible for the pre-registration and registration accuracy, ensuring accurate entry of patient demographic, insurance information in the ADT system.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.

Salary

Pay Range $20.80 - $31.20; Benefits: Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Other: Premium pay such as shift, on call, and more based on a teammate's job

Skills & Requirements

Must-have

  • AIDET customer service standards
  • Verify insurance coverage
  • Collect co-insurance and co-payments
  • Electronic systems for eligibility verification
  • Accurate data entry in ADT system

Nice-to-have

  • Sophisticated interviewing skills
  • Independent decision making ability
  • Contributes to quality initiatives
  • Participates in team projects

Key Requirements

  • High School Diploma
  • 2 years of experience in Patient Access or related field
  • Intermediate math skills
  • Typing 25 WPM
  • Basic understanding of web-based systems

Work Rights

Not specified

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