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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to oversee end-to-end payroll processes, particularly for Germany and Switzerland. The role requires professional fluency in German, experience in payroll processing, and strong client-facing skills, all within a fully remote work environment.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will act as the main point of contact for urgent issues and customer escalations, often joining video calls to find quick solutions.
The position offers opportunities for continuous learning, career development, and working within a fully remote, globally distributed team focused on innovation.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to oversee end-to-end payroll processes, particularly for Germany and Switzerland. The role requires professional fluency in German, experience in payroll processing, and strong client-facing skills, all within a fully remote work environment.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package included
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing escalations management
Nice-to-have
Experience working in remote environments
Ability to mentor and support colleagues
Adaptability in fast-paced international settings
Proficiency with asynchronous communication tools
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German required
Experience in client-facing roles
Analytical mind and exceptional problem-solving skills