Servicenow Ba/business Process Consultant

Accenture Australia

**
8+ years business analyst experience
Servicenow itsm itom itam implementation
Discovery workshops and requirements gathering
** Accenture Australia is seeking a ServiceNow Business Analyst/Business Process Consultant with over 8 years of experience in ServiceNow implementations, particularly in ITSM, ITOM, and ITAM. The role involves leading discovery workshops, defining functional requirements, and collaborating with teams for effective solution delivery while promoting a culture of teamwork and continuous learning. **

Job Summary

  • Accenture is a leading global professional services company driving digital transformation across strategy, consulting, and technology.
  • The role involves leading discovery workshops for ITSM, ITOM, and ITAM while defining functional requirements and design decisions.
  • Candidates will support offshore development teams and validate configured solutions against approved functional designs during UAT.

Matching Summary

Match Score: 75

** Accenture Australia is seeking a ServiceNow Business Analyst/Business Process Consultant with over 8 years of experience in ServiceNow implementations, particularly in ITSM, ITOM, and ITAM. The role involves leading discovery workshops, defining functional requirements, and collaborating with teams for effective solution delivery while promoting a culture of teamwork and continuous learning. **

Skills & Requirements

Must-have

  • 8+ years Business Analyst experience
  • ServiceNow ITSM ITOM ITAM implementation
  • Discovery workshops and requirements gathering
  • Functional configuration design
  • Offshore team collaboration

Nice-to-have

  • International project participation
  • Teamwork and collaboration culture
  • Access to innovative methodology
  • Direct contact with global experts

Key Requirements

  • 8+ years of Business Analyst or ServiceNow Functional Consultant experience
  • Advanced English proficiency required
  • Proven track record in ServiceNow implementations

Work Rights

Not specified

Tailored Resume

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