Director, It Operating Model And Enablement

Prudential Assurance UK

Hong Kong
Hybrid
10+ years it experience
Leadership of large-scale transformation programs
Experience managing hybrid onshore and offshore teams
This role is accountable for planning and executing enterprise-level transformation across people, process, and systems to support an AI-first strategy

Job Summary

  • This role is accountable for planning and executing enterprise-level transformation across people, process, and systems to support an AI-first strategy.
  • The successful candidate will lead a hybrid team of over 100 people across Hong Kong and offshore locations while ensuring operational stability during the transition.
  • Prudential offers a culture that celebrates diversity and inclusion, supporting career ambitions through Connect, Grow, and Succeed initiatives.

Matching Summary

This role is accountable for planning and executing enterprise-level transformation across people, process, and systems to support an AI-first strategy.

Skills & Requirements

Must-have

  • 10+ years IT experience
  • Leadership of large-scale transformation programs
  • Experience managing hybrid onshore and offshore teams
  • Strong IT financial management and budgeting skills
  • Expertise in ITIL Service Transition and Operations
  • Proven change management across people process and systems

Nice-to-have

  • Fluency in Cantonese and English
  • AI-first strategy implementation experience
  • Transition from waterfall to agile delivery
  • Strong vendor management capabilities
  • Ability to translate technical metrics for business stakeholders

Key Requirements

  • University degree in Information Technology or related discipline
  • Over 10 years of IT experience with leadership roles
  • Proven capability leading >100-person hybrid teams
  • Hands-on experience with IT service management and SLA governance
  • Fluent in both Cantonese and English languages

Work Rights

Not specified

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