Service Catalog/request Fulfillment Management - Requirements Analyst

Caciremoteemployees

Base: $86,600 - $181,800; bonus/equity: not specif...
Ts/sci clearance with polygraph required
Servicenow platform experience
Itsm workflow knowledge
The role supports the design, deployment, and operations of IT Infrastructure based processes to meet evolving business needs

Job Summary

  • The role supports the design, deployment, and operations of IT Infrastructure based processes to meet evolving business needs.
  • Employees will identify fulfillment opportunities for automation and liaise with tool teams to implement solutions.
  • CACI offers a culture of integrity with flexible time off benefits and comprehensive healthcare and retirement options.

Matching Summary

The role supports the design, deployment, and operations of IT Infrastructure based processes to meet evolving business needs.

Salary

Base: $86,600 - $181,800; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off

Skills & Requirements

Must-have

  • TS/SCI clearance with Polygraph required
  • ServiceNow platform experience
  • ITSM workflow knowledge
  • Process reengineering expertise
  • Stakeholder collaboration skills

Nice-to-have

  • Strong written communication abilities
  • Experience facilitating technical meetings
  • Ability to explain technical details to non-technical audiences
  • Self-starter managing tasks independently
  • Adaptability to new challenges

Key Requirements

  • TS/SCI clearance with Polygraph
  • Bachelor's Degree or 5+ years experience
  • Working knowledge of Service Management workflows
  • Experience using ServiceNow
  • Solid analysis and reporting skills

Work Rights

Must have TS/SCI clearance with Polygraph

Tailored Resume

Cover Letter