Administrative Assistant Ii - Financial Aid - Enrollment And Retention
University of Wisconsin–Platteville
Whitewater, WI, USA
Starting hourly rate up to $20.60; comprehensive b...
Associate degree or administrative experience
Peoplesoft student information system knowledge
Document imaging systems experience
The Administrative Assistant II serves as the first point of contact for the Financial Aid Office, delivering high-quality customer service to students, families, and campus partners
Job Summary
The Administrative Assistant II serves as the first point of contact for the Financial Aid Office, delivering high-quality customer service to students, families, and campus partners.
Key responsibilities include managing communications via PeopleSoft, overseeing student employee training, and ensuring timely processing of correspondence and document workflows.
Candidates must be legally authorized to work in the United States, as the University of Wisconsin-Whitewater does not offer visa sponsorship for this position.
Matching Summary
The Administrative Assistant II serves as the first point of contact for the Financial Aid Office, delivering high-quality customer service to students, families, and campus partners.
Salary
Starting hourly rate up to $20.60; Comprehensive benefit package included; Commensurate with education and experience
Skills & Requirements
Must-have
Associate degree or administrative experience
PeopleSoft student information system knowledge
Document imaging systems experience
Financial aid policy and procedure knowledge
Customer service to students and families
Nice-to-have
Experience with ImageNow document imaging
Ability to train student assistants
Strong organizational and multitasking skills
Knowledge of federal compliance regulations
Willingness to participate in safety drills
Key Requirements
Associate degree or equivalent administrative experience
Legal authorization to work in the US without sponsorship
Familiarity with PeopleSoft and document imaging systems
Knowledge of financial aid processes and federal regulations
Work Rights
Must be legally authorized to work in the US at time of hire