The role involves providing expert-level support in cloud operations and IT service management while ensuring high-quality incident and problem management practices
Job Summary
The role involves providing expert-level support in cloud operations and IT service management while ensuring high-quality incident and problem management practices.
The position requires maintaining strong communication standards, adhering to operational guidelines, and driving continuous improvement across all processes.
At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us: Enjoy competitive compensation and grow your career in a fast-paced, international environment.
Matching Summary
The role involves providing expert-level support in cloud operations and IT service management while ensuring high-quality incident and problem management practices.
Skills & Requirements
Must-have
Cloud operations expertise
Incident management
Problem management
24/7 shift rotation
Troubleshooting complex issues
Excellent English communication
Nice-to-have
Continuous learning and professional growth
Collaboration and innovation culture
Proactive contribution of ideas
Wellbeing resources for family
Key Requirements
ITIL4 certification
Hyperscale, Kubernetes, or Linux certifications
Proven practical experience in Cloud operations
Proven practical experience in Incident Management
Proven practical experience in Problem Management
Ability to follow instructions and operational guidelines