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AstraZeneca is seeking a Director of Patient Services Capabilities, Performance & Digital Experience to lead enterprise-wide patient and provider access capabilities. The role involves assessing performance insights, shaping digital experience strategies, and overseeing vendor partnerships, all while fostering a collaborative culture that values innovation and impactful work.
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Job Summary
This pivotal role enables enterprise-wide patient and provider access capabilities by translating complex data and digital signals into actionable insights for leadership.
The position oversees Capabilities & Vendor Partnerships across AstraZeneca's patient services ecosystem while establishing governance standards for digital experiences and analytics.
Candidates can expect a great working atmosphere with benefits including medical insurance, annual bonuses, education reimbursement, and flexible working hours.
Matching Summary
Match Score: 75
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AstraZeneca is seeking a Director of Patient Services Capabilities, Performance & Digital Experience to lead enterprise-wide patient and provider access capabilities. The role involves assessing performance insights, shaping digital experience strategies, and overseeing vendor partnerships, all while fostering a collaborative culture that values innovation and impactful work.
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Salary
Base: $164,521.60 - $246,782.40 USD Annual; Bonus/Equity: Eligible for short-term incentives and equity-based awards; Benefits: Qualified retirement programs, paid time off, health/dental/vision coverage
Skills & Requirements
Must-have
10+ years healthcare life sciences experience
Translate complex data into executive narratives
Vendor governance and performance scorecards
Enterprise digital web experience strategy
Matrixed organization influence without authority
Nice-to-have
MBA or advanced degree in relevant field
Experience with commercialized non-promotional environments
Multi-vendor ecosystem management
Strategic buffer between execution and leadership
High-performance culture mentorship
Key Requirements
Bachelor's degree required
10+ years of leadership experience in healthcare
Proven ability to operate in matrixed organizations