Director, Patient Services Capabilities, Performance & Digital Experience

AstraZeneca

Base: $164,521.60 - $246,782.40 usd annual; bonus/...
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10+ years healthcare life sciences experience
Translate complex data into executive narratives
Vendor governance and performance scorecards
** AstraZeneca is seeking a Director of Patient Services Capabilities, Performance & Digital Experience to lead enterprise-wide patient and provider access capabilities. The role involves assessing performance insights, shaping digital experience strategies, and overseeing vendor partnerships, all while fostering a collaborative culture that values innovation and impactful work. **

Job Summary

  • This pivotal role enables enterprise-wide patient and provider access capabilities by translating complex data and digital signals into actionable insights for leadership.
  • The position oversees Capabilities & Vendor Partnerships across AstraZeneca's patient services ecosystem while establishing governance standards for digital experiences and analytics.
  • Candidates can expect a great working atmosphere with benefits including medical insurance, annual bonuses, education reimbursement, and flexible working hours.

Matching Summary

Match Score: 75

** AstraZeneca is seeking a Director of Patient Services Capabilities, Performance & Digital Experience to lead enterprise-wide patient and provider access capabilities. The role involves assessing performance insights, shaping digital experience strategies, and overseeing vendor partnerships, all while fostering a collaborative culture that values innovation and impactful work. **

Salary

Base: $164,521.60 - $246,782.40 USD Annual; Bonus/Equity: Eligible for short-term incentives and equity-based awards; Benefits: Qualified retirement programs, paid time off, health/dental/vision coverage

Skills & Requirements

Must-have

  • 10+ years healthcare life sciences experience
  • Translate complex data into executive narratives
  • Vendor governance and performance scorecards
  • Enterprise digital web experience strategy
  • Matrixed organization influence without authority

Nice-to-have

  • MBA or advanced degree in relevant field
  • Experience with commercialized non-promotional environments
  • Multi-vendor ecosystem management
  • Strategic buffer between execution and leadership
  • High-performance culture mentorship

Key Requirements

  • Bachelor's degree required
  • 10+ years of leadership experience in healthcare
  • Proven ability to operate in matrixed organizations

Work Rights

Not specified

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