Customer Service Agent

Creatorsworkhere

Brooklyn, NY, United States
$18 - $18 usd ph
On-site (5 days a week)
Respond to customer inquiries via phone, chat, and email
Support order processing from start to finish
Receive, organize, and process product returns
Creatorsworkhere is seeking a Customer Service Agent for its premium photo printing lab, Printique, located in Brooklyn, NY. The role emphasizes delivering exceptional customer experiences through various communication channels and requires a minimum of one year of relevant experience

Job Summary

  • Respond to customer inquiries via phone, chat, and email, ensuring all questions and requests are handled promptly and professionally.
  • Support order processing from start to finish with accuracy and attention to detail.
  • This role requires 5 on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity.

Matching Summary

Match Score: 75

Creatorsworkhere is seeking a Customer Service Agent for its premium photo printing lab, Printique, located in Brooklyn, NY. The role emphasizes delivering exceptional customer experiences through various communication channels and requires a minimum of one year of relevant experience.

Salary

$18 - $18 USD

Skills & Requirements

Must-have

  • Respond to customer inquiries via phone, chat, and email
  • Support order processing from start to finish
  • Receive, organize, and process product returns
  • Assist at the front desk
  • Maintain accurate customer records
  • Deliver exceptional customer experience

Nice-to-have

  • Growth Mindset
  • Be Customer-Centered
  • Take Ownership & Dig Deeper
  • Think Like a Start-Up
  • Be Humble & Respectful

Key Requirements

  • Minimum 1 year of customer service experience
  • Ability to lift, push or pull up to 50+ lbs
  • Proficient in Microsoft Office
  • Able to learn new systems quickly

Work Rights

Not specified

Tailored Resume

Cover Letter