Manager, Customer Experience Trainee - Laval & Ville Saint-laurent

TD Ameritrade

Laval, Quebec, Canada
Base: $59,000 - $84,000 cad; bonus/equity: not spe...
Undergraduate degree or 3 years experience
Strong organizational and planning skills
Proficiency in ms office software tools
This role involves mentoring a team to achieve operational excellence and deliver exceptional customer experiences

Job Summary

  • This role involves mentoring a team to achieve operational excellence and deliver exceptional customer experiences.
  • Candidates will lead high-performing teams by providing ongoing performance feedback and resolving complex operational issues.
  • The position includes a mobility clause requiring relocation within the assigned district upon completion of the training program.

Matching Summary

This role involves mentoring a team to achieve operational excellence and deliver exceptional customer experiences.

Salary

Base: $59,000 - $84,000 CAD; Bonus/Equity: Not specified; Benefits: Health, retirement, paid time off, banking discounts

Skills & Requirements

Must-have

  • Undergraduate degree or 3 years experience
  • Strong organizational and planning skills
  • Proficiency in MS Office software tools
  • Sound knowledge of banking operations
  • Ability to mentor and coach teams

Nice-to-have

  • Dynamic leadership in fast-paced environments
  • Tactful and diplomatic communication style
  • Interest in emerging industry trends
  • Passion for building customer relationships

Key Requirements

  • Undergraduate degree required
  • Over 3 years relevant work experience
  • Geographic mobility within assigned region required

Work Rights

Not specified

Tailored Resume

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