Warranty Program Manager

KION Group

Multiple Locations
Base: $82,875 to $121,550; bonus/equity: not speci...
Hybrid
Warranty program management
Cross-functional collaboration
Data-driven decision making
Dematic is hiring a Warranty Program Manager to enhance its warranty programs, focusing on efficiency and customer experience. The ideal candidate will have extensive experience in warranty management, strong analytical skills, and the ability to collaborate cross-functionally in a hybrid work environment

Job Summary

  • This role blends strategic ownership with hands-on execution, ensuring a consistent, customer-focused warranty experience while driving efficiency, cost optimization, and process improvements through data and cross-functional collaboration.
  • We offer hybrid work flexibility when not on a customer site.
  • Join Dematic and help deliver seamless warranty solutions that support our customers and our business.

Matching Summary

Match Score: 85

Dematic is hiring a Warranty Program Manager to enhance its warranty programs, focusing on efficiency and customer experience. The ideal candidate will have extensive experience in warranty management, strong analytical skills, and the ability to collaborate cross-functionally in a hybrid work environment.

Salary

Base: $82,875 to $121,550; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • warranty program management
  • cross-functional collaboration
  • data-driven decision making
  • customer-focused warranty experience
  • process improvement methodologies
  • SAP working experience
  • travel up to 20%

Nice-to-have

  • Lean Six Sigma certification
  • quality management experience
  • engineering background preferred
  • conflict resolution skills
  • influence-driven environment
  • continuous improvement culture
  • direct customer contact experience

Key Requirements

  • Bachelor’s degree in Business, Engineering, or related field
  • 5+ years warranty management or quality experience
  • Lean Six Sigma or Quality certification helpful
  • Experience with warranty systems and claims processing
  • Ability to travel up to 20%

Work Rights

Not specified

Tailored Resume

Cover Letter