Senior Policy Officer Ii

QBE

**
Proficient verbal and written communication skills
Customer service focus
Ability to multi task
** The Senior Policy Officer II position at QBE involves providing customer service related to insurance products, processes, and policies, while ensuring compliance with legislation and company policies. The ideal candidate will have a Bachelor's degree and some experience in customer service, with a focus on communication, organization, and problem-solving skills. **

Job Summary

  • The role involves providing customer service via email and answering inquiries related to products and policies.
  • You will be responsible for monitoring and reporting on new business, renewals, cancellations, and endorsements.
  • The company values a customer-focused approach and expects employees to role model the right behaviors.

Matching Summary

Match Score: 75

** The Senior Policy Officer II position at QBE involves providing customer service related to insurance products, processes, and policies, while ensuring compliance with legislation and company policies. The ideal candidate will have a Bachelor's degree and some experience in customer service, with a focus on communication, organization, and problem-solving skills. **

Skills & Requirements

Must-have

  • Proficient verbal and written communication skills
  • Customer service focus
  • Ability to multi task
  • Proficiency in MS tools

Nice-to-have

  • Keen attention to detail
  • BPO experience preferred
  • Positive and professional demeanor

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 0-1 year relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter