Customer Service Officer

Europcar Mobility Group

Alice Springs, Northern Territory, Australia
Competitive hourly rate + casual loading; uncapped...
Previous experience in sales or customer service
Valid australian driver's license with clean record
Full working rights in australia
The role involves greeting customers, processing rental agreements, and promoting additional products to achieve sales targets

Job Summary

  • The role involves greeting customers, processing rental agreements, and promoting additional products to achieve sales targets.
  • Employees receive a competitive hourly rate plus casual loading, an uncapped incentive scheme, and access to same-day pay.
  • The position requires inspecting vehicles for damage, maintaining cleanliness standards, and building strong customer relationships for repeat business.

Matching Summary

The role involves greeting customers, processing rental agreements, and promoting additional products to achieve sales targets.

Salary

Competitive hourly rate + casual loading; Uncapped incentive scheme based on performance; Same-day pay available via financial provider

Skills & Requirements

Must-have

  • Previous experience in sales or customer service
  • Valid Australian driver's license with clean record
  • Full working rights in Australia
  • Ability to work rotating shift roster including weekends
  • Confident using computer systems and technology

Nice-to-have

  • Car rental experience highly desirable
  • Excellent communication and interpersonal skills
  • Positive proactive and team-oriented attitude
  • Service first mindset approach
  • Flexibility to work in fast-paced environment

Key Requirements

  • Valid Australian driver's license
  • Clean driving record required
  • Full working rights in Australia
  • Flexible availability for 7-day roster
  • Prior sales or retail experience preferred

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter