Representative - Customer Service (order Clerk)

EssilorLuxottica

Milan, IL, US
Base: $15.54 - $21.51; bonus/equity: competitive b...
On-site
Customer service experience
Order entry and processing
Vendor relationship management
EssilorLuxottica is seeking a Customer Service Representative (Order Clerk) in Milan, IL, to manage customer and vendor relationships, handle orders, and ensure quality service. The ideal candidate should have experience in customer service and possess strong communication skills

Job Summary

  • The role involves building and maintaining strong customer and vendor relationships while managing requests for quotations, stock orders, and returns.
  • Employees are responsible for troubleshooting problems, ensuring product compliance with manufacturer policies, and assisting in the assembly of monthly auto-kit mailings.
  • The position offers a competitive total rewards package including health care, retirement savings, paid time off, and various employee discounts.

Matching Summary

Match Score: 85

EssilorLuxottica is seeking a Customer Service Representative (Order Clerk) in Milan, IL, to manage customer and vendor relationships, handle orders, and ensure quality service. The ideal candidate should have experience in customer service and possess strong communication skills.

Salary

Base: $15.54 - $21.51; Bonus/Equity: Competitive bonus and/or commission plan available; Benefits: Health care, retirement savings, paid time off, employee discounts

Skills & Requirements

Must-have

  • Customer service experience
  • Order entry and processing
  • Vendor relationship management
  • MS Office proficiency
  • Physical lifting up to 40 pounds

Nice-to-have

  • Self-motivated team player
  • Diplomatic negotiation skills
  • Cross-training willingness
  • Attention to detail
  • Composure with difficult customers

Key Requirements

  • High school diploma or GED
  • 1+ year customer service experience
  • Strong verbal and written communication
  • Basic PC skills including Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter