Europcar Inc is seeking a Returns Agent for a remote position, focusing on delivering excellent customer service and managing vehicle returns efficiently. The ideal candidate will possess strong communication skills, a full clean B driving license, and a passion for service within a fast-paced environment
Job Summary
Work closely with all staff to ensure customers receive and return their vehicles in a timely manner.
Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas.
Competitive Salary, starting 29 holidays (including bank holidays), increasing with length of service, and monthly uncapped commission.
Matching Summary
Match Score: 85
Europcar Inc is seeking a Returns Agent for a remote position, focusing on delivering excellent customer service and managing vehicle returns efficiently. The ideal candidate will possess strong communication skills, a full clean B driving license, and a passion for service within a fast-paced environment.
Skills & Requirements
Must-have
Customer vehicle reception and return
Vehicle maintenance coordination
Accurate administration completion
Adherence to company policies
Nice-to-have
Passion for service
Level-headed approach
Team player
Flexibility in working hours
Key Requirements
Full clean B driving licence held for a minimum of 2 years
Excellent communication and face to face interpersonal skills
Flexibility in working hours, including availability during the day, evenings and weekends