Truist Bank is seeking a Universal Banker for their Southpoint location in Fredericksburg, VA. The role focuses on providing exceptional client service, processing transactions, and supporting sales and service activities while adhering to operational policies
Job Summary
Provide a distinctive client experience by facilitating courteous conversation and conducting both complex and standardized transactions while uncovering needs.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities.
Adhere to internal controls, operational procedures and risk management policies, staying informed of all changes in policies and procedures to ensure compliance with current guidelines.
Matching Summary
Match Score: 85
Truist Bank is seeking a Universal Banker for their Southpoint location in Fredericksburg, VA. The role focuses on providing exceptional client service, processing transactions, and supporting sales and service activities while adhering to operational policies.
Skills & Requirements
Must-have
Client transaction completion
Accurate record keeping
Money handling
Superior quality service
Outbound calling support
Integrated Relationship Management
Nice-to-have
Digital self-service education
Client outreach participation
Sales and product knowledge
Internal controls adherence
Key Requirements
High school diploma or equivalent
Two years of teller or cash handling or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills
Ability to master PC keyboard and software skills
Ability to multi-task under time constraints
Proficiency in basic computer applications
Ability to travel to accommodate temporary staffing needs