It Operations Specialist

Jobgether

Kenya
On-site
It support across multiple teams
Handle high volume of tickets
Automation and process improvement
Jobgether is seeking an IT Operations Specialist in Kenya to oversee internal IT operations for a remote, globally distributed organization. The role emphasizes technical support, automation, and process improvement, requiring a proactive and autonomous individual

Job Summary

  • This role sits at the center of internal IT operations for a fully remote, globally distributed organization.
  • You will be the primary point of contact for IT support across multiple teams and brands, ensuring employees have seamless access to the tools they need to work effectively.
  • The position combines hands-on technical support with a strong focus on automation and process improvement.

Matching Summary

Match Score: 85

Jobgether is seeking an IT Operations Specialist in Kenya to oversee internal IT operations for a remote, globally distributed organization. The role emphasizes technical support, automation, and process improvement, requiring a proactive and autonomous individual.

Skills & Requirements

Must-have

  • IT support across multiple teams
  • handle high volume of tickets
  • automation and process improvement
  • scripting and AI-driven solutions
  • onboarding, offboarding, and access management

Nice-to-have

  • thrives in fast-paced environments
  • enjoys building structure
  • continuous operational improvement

Key Requirements

  • Fully remote, globally distributed organization
  • Autonomous role

Work Rights

Not specified

Tailored Resume

Cover Letter