Ms Engineer - Security, Firewall - Palo Alto

NTT DATA

**
Firewall infrastructure monitoring
First line incident investigation
Itil processes knowledge
** NTT DATA is seeking an entry-level Security Managed Services Engineer (L1) to monitor and support clients' Firewall infrastructure, ensuring operational integrity and adherence to service level agreements. The role focuses on incident management, client communication, and process improvement while promoting a diverse and inclusive workplace. **

Job Summary

  • The role focuses on ensuring zero missed service level agreement conditions while providing proactive managed services for client firewall infrastructure.
  • Candidates will be responsible for identifying root causes of incidents, scheduling maintenance windows, and updating knowledge articles to improve service delivery.
  • NTT DATA is a trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and technical excellence.

Matching Summary

Match Score: 75

** NTT DATA is seeking an entry-level Security Managed Services Engineer (L1) to monitor and support clients' Firewall infrastructure, ensuring operational integrity and adherence to service level agreements. The role focuses on incident management, client communication, and process improvement while promoting a diverse and inclusive workplace. **

Skills & Requirements

Must-have

  • Firewall infrastructure monitoring
  • First line incident investigation
  • ITIL processes knowledge
  • Shift work availability
  • Client communication skills

Nice-to-have

  • Automation opportunities identification
  • Disaster Recovery testing experience
  • Positive outlook in pressurized environment
  • Cross-cultural communication ability
  • Project work support capability

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent experience
  • Entry-level experience in security/network/data center administration
  • CCNA or relevant Level 1 Network Security certification preferred

Work Rights

Not specified

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