Base: $63,000 - $70,000; bonus/equity: not specifi...
Customer service orientation
Strong communication skills
Attention to detail
The Collections Counselor supports students with aging or past-due balances by providing clear, accurate, and compassionate financial guidance
Job Summary
The Collections Counselor supports students with aging or past-due balances by providing clear, accurate, and compassionate financial guidance.
The role requires strong communication skills, customer-service orientation, attention to detail, and the ability to support adult and traditional learners navigating financial challenges.
Join Howard University and thrive with us!
Matching Summary
The Collections Counselor supports students with aging or past-due balances by providing clear, accurate, and compassionate financial guidance.
Salary
Base: $63,000 - $70,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision insurance
Skills & Requirements
Must-have
Customer service orientation
Strong communication skills
Attention to detail
Nice-to-have
Empathetic approach
Experience with adult learners
Collaborative teamwork
Key Requirements
Bachelor’s degree preferred
One to two years of experience
Basic understanding of accounts receivable processes