Advanced proficiency with microsoft office applications
Knowledge of oipa, alegeus, mainframe, onbase, afenroll systems
Strong analytical skills for billing and customer service
The Senior Account Relations Coordinator builds and maintains strong relationships with VIP and high-profile employer groups within an assigned territory
Job Summary
The Senior Account Relations Coordinator builds and maintains strong relationships with VIP and high-profile employer groups within an assigned territory.
This role acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round while improving account retention.
The position requires providing specialized support on billing and customer service issues using specific enrollment and group setup systems.
Matching Summary
The Senior Account Relations Coordinator builds and maintains strong relationships with VIP and high-profile employer groups within an assigned territory.
Skills & Requirements
Must-have
Advanced proficiency with Microsoft Office applications
Knowledge of OIPA, Alegeus, Mainframe, OnBase, Afenroll systems
Strong analytical skills for billing and customer service
Excellent oral and written communication skills
Ability to multi-task in a team environment
Nice-to-have
Adaptable to new software technology applications
Proven attention to detail in administrative processes
Experience training internal and external customers
Demonstrated ability to communicate with leadership levels
Key Requirements
Advanced knowledge of specific systems including OIPA, Alegeus, Mainframe, OnBase, Afenroll
Proven ability to work well in a team environment
Strong organization al skills with proven attention to detail