Tsid It Engineer

TSMC

Taiwan
On-site
It system and service support
Troubleshoot system failures
Customer-oriented support
TSMC is seeking a Tsid IT Engineer to join their global service team, focusing on providing high-quality IT support to employees across the company. The ideal candidate should have strong language skills in German and English, possess excellent problem-solving abilities, and be adaptable to a fast-paced work environment

Job Summary

  • Develop a thorough understanding of IT products to effectively resolve issues faced by TSMC employees when using IT systems and services.
  • Deliver professional and customer-oriented support to enhance user satisfaction with IT systems and services, while providing constructive feedback to IT product owners to drive continuous system quality improvements.
  • Fostering a global inclusive workplace reflects TSMC’s core values and business philosophy and is essential for our future success.

Matching Summary

Match Score: 85

TSMC is seeking a Tsid IT Engineer to join their global service team, focusing on providing high-quality IT support to employees across the company. The ideal candidate should have strong language skills in German and English, possess excellent problem-solving abilities, and be adaptable to a fast-paced work environment.

Skills & Requirements

Must-have

  • IT system and service support
  • Troubleshoot system failures
  • Customer-oriented support
  • Rotating day/night shifts
  • German language proficiency (B2)

Nice-to-have

  • Disciplined and customer-focused
  • Strong problem-solving abilities
  • Adaptable to evolving challenges
  • Experience in customer service
  • Thrives in fast-paced environment

Key Requirements

  • German (B2) and English language skills
  • Proficiency in relevant computer applications
  • Ability to work rotating shifts
  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter