Office Services And Hospitality Manager

Ricoh

Washington, DC, United States
Base: $53,200-$75,000; bonus/equity: not specified...
Manage daily operations
Customer-focused environment
Staffing and performance management
Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites, ensuring contract compliance for various services

Job Summary

  • Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites, ensuring contract compliance for various services.
  • Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training and development, succession planning, and conducting performance management.
  • Creates and maintains a customer-focused environment through regular end-user feedback, customer satisfaction surveys, and active Commitment Action Documents.

Matching Summary

Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites, ensuring contract compliance for various services.

Salary

Base: $53,200-$75,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage daily operations
  • Customer-focused environment
  • Staffing and performance management
  • Service Excellence tools
  • Ricoh products and offerings

Nice-to-have

  • Strategic facilitator of complex issues
  • High-performing team environment
  • Business process improvement
  • Change Management leadership

Key Requirements

  • High school diploma or GED
  • 5+ years related work experience
  • 2+ years managerial experience
  • 5+ years customer-facing experience
  • Proficiency with Microsoft Office 360

Work Rights

Not specified

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