Duty Manager - Front Office

Accor

Brisbane, Queensland, Australia
On-site
Manage operational departments
Oversee guest check-in and check-out
Handle large airline crew movements
The role involves assisting with the management of all operational departments and setting KPIs for guest satisfaction

Job Summary

  • The role involves assisting with the management of all operational departments and setting KPIs for guest satisfaction.
  • Candidates must be able to handle large airline crew movements and ensure procedures are adhered to during guest check-ins and check-outs.
  • The company offers career development opportunities, a fun environment, and hotel discounts worldwide as part of their benefits package.

Matching Summary

The role involves assisting with the management of all operational departments and setting KPIs for guest satisfaction.

Skills & Requirements

Must-have

  • Manage operational departments
  • Oversee guest check-in and check-out
  • Handle large airline crew movements
  • Ensure health and safety compliance
  • Experience with Opera software

Nice-to-have

  • Natural bright and bubbly customer service style
  • Confident in initiating conversations
  • Proactive and resourceful problem solving
  • Ability to juggle numerous tasks simultaneously

Key Requirements

  • Senior First Aid Certificate
  • QLD RSA certification
  • Open manual drivers licence
  • Experience with Microsoft Word and Outlook
  • Availability for varied shifts including weekends and holidays

Work Rights

Not specified

Tailored Resume

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