Ap26 - Bac+4/5 - Customer Experience Project Manager (h/f)

DIAC SA

Paris, France
Base: 544€ to 2,199€ brut; bonus/equity: pyrticipy...
Remote
Voice of customer program
Satisfaction surveys
Action plan deployment
Be the business owner of the 'Voice of Customer' (VOC) program in various countries

Job Summary

  • Be the business owner of the 'Voice of Customer' (VOC) program in various countries.
  • Contribute to the implementation of satisfaction surveys in countries: survey programming, pre-launch testing, consolidation, and analysis of collected results.
  • The company offers a modern and friendly work environment with occasional teleworking possibilities and potential for permanent employment after the apprenticeship.

Matching Summary

Be the business owner of the 'Voice of Customer' (VOC) program in various countries.

Salary

Base: 544€ to 2199€ brut; Bonus/Equity: Participation + Intéressement; Benefits: 75% public transport reimbursement or monthly transport allowance

Skills & Requirements

Must-have

  • Voice of Customer program
  • satisfaction surveys
  • action plan deployment
  • international context
  • Excel, PowerPoint, database tools

Nice-to-have

  • additional language knowledge

Key Requirements

  • Master 2 (BAC+5) in Commerce or Marketing
  • Excellent written and oral English

Work Rights

Not specified

Tailored Resume

Cover Letter